PRIVACY POLICY

Thank you for visiting Vian Aesthetics. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information. If you have any questions or concerns, please contact us at hello@vianaesthetics.com.

By using our website (www.vianaesthetics.com) or services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our site and services.

This policy applies to all information collected through our website, services, bookings, promotions, and events (collectively, the “Services”).

1. Information We Collect

We may collect the following types of personal information that you voluntarily provide:

  • Name, email, phone number, and address

  • Account login credentials (if applicable)

  • Payment details for purchases or bookings

  • Information related to your appointments or preferences

  • Any other data you submit through contact forms or during communications with us

Note: All information must be complete and accurate. You are responsible for keeping your information current.

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and customer service requests

  • Book appointments and process transactions

  • Send service updates, appointment reminders, and promotional content (with your consent)

  • Improve our website, services, and customer experience

  • Enforce our terms and policies and comply with applicable laws

You can unsubscribe from promotional communications at any time.

3. Sharing of Information

We do not sell or rent your personal information. We may share it only in the following situations:

  • With service providers (e.g., booking systems, payment processors, email services)

  • To comply with legal obligations, subpoenas, or lawful government requests

  • If required to protect our rights or the safety of others

  • In the event of a business transfer (e.g., sale, merger, reorganization)

All third parties are required to protect your data in compliance with this policy.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Typically, this does not exceed 1 year unless we are legally obligated to keep it longer (e.g., for tax or regulatory reasons).

Once data is no longer needed, it will be deleted or anonymized.

5. Data Security

We use industry-standard technical and organizational security measures to protect your data. However, no method of online transmission is 100% secure. You use our services at your own risk and should only access them in secure environments.

6. Minors' Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, please contact us at hello@vianaesthetics.com, and we will take appropriate action.

7. Your Privacy Rights (Illinois Residents)

As an Illinois resident, you have rights regarding your personal data, including:

  • The right to access, correct, or delete the personal information we hold about you

  • The right to know how your data is collected, used, and shared

  • The right to file a complaint if you believe your privacy rights have been violated

If we collect any biometric information (e.g., facial scans, fingerprints) — which may occur in certain aesthetic treatments — we comply with the Illinois Biometric Information Privacy Act (BIPA). This includes:

  • Obtaining your written consent before collecting or storing biometric data

  • Informing you of the purpose and duration of data collection

  • Not selling or disclosing biometric data without your explicit permission

  • Deleting biometric data within the legally required time frame

To exercise your rights or inquire about how we handle your information, contact hello@vianaesthetics.com.

8. Do-Not-Track (DNT) Signals

Our website currently does not respond to Do-Not-Track signals from browsers. If a universal standard is adopted, we will update this policy accordingly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the "Effective Date" above. We encourage you to review this policy regularly to stay informed.

10. SMS Policy

If you opt in to receive SMS messages from us (e.g., appointment reminders or promotions), we may use cookies or other tools to track actions like abandoned bookings.

We do not share your opt-in data or SMS consent with third parties.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Vian Aesthetics
📧 hello@vianaesthetics.com
🌐 www.vianaesthetics.com